// section
Automation
How agents are rewiring real-world workflows. ·
Automation
Inside the Agentic Enterprise: How Klarna Automated 70% of Support
A field report on the workflows, guardrails, and hard tradeoffs behind the numbers.
AutomationInside the Agentic Enterprise: How Klarna Automated 70% of Support
A field report on the workflows, guardrails, and hard tradeoffs behind the numbers.
AutomationRPA Is Dead. Long Live the Agent.
Legacy automation vendors are scrambling as LLM agents eat their lunch.
AutomationRPA Is Dead. Long Live the Agent.
Legacy automation vendors are scrambling as LLM agents eat their lunch.
AutomationZapier Rebuilds Its Core Engine Around LLM Agents
The no-code veteran bets its future on natural-language workflows.
AutomationSalesforce Agentforce Now Closes Support Tickets End-to-End
The CRM giant claims a 60% deflection rate in early rollouts.
AutomationIntuit Automates 80% of Tax Prep With a Domain-Tuned Agent
Narrow, regulated tasks turn out to be agents' sweet spot.
AutomationContact Centers Shed 100,000 Seats as Agents Scale
The clearest labor impact yet shows up in one industry.
AutomationLaw Firms Automate Discovery, and Junior Hiring Falls
The profession confronts its own efficiency dividend.